Salesforce Administrator

Location: Remote Seniority: Jun-Mid Level Employment type: Full-time - 1 pm to 10 pm, Monday through Friday Job function/department: Operations Reports to Senior HR Manager Website: About Front Logix Solutions: Located in Santa Monica, California, USA, and Skopje, Macedonia, Front Logix is an emerging Business Process Outsourcing (BPO) provider that provides businesses worldwide with next-gen customer experience and customer care services that streamline the way companies engage with their customers. We offer the best human capital solutions for creating stronger relationships, increasing sales, and improving customer retention rates. We partner with our clients to develop workforce strategies that drive customer loyalty. We help them make the most of their customer data, create new customer experiences, and optimize their business processes. By investing in better customer service, our clients find themselves with more satisfied customers who stay happy for more extended periods, all while reducing operational costs. Position Summary: We are seeking a skilled and experienced Salesforce Administrator to join our dynamic team. As a Salesforce Administrator, you will be responsible for the overall management, configuration, and maintenance of our Salesforce platform. Your expertise in Salesforce administration will be essential in optimizing our CRM system to meet the needs of the Sales, customer success, marketing and supply chain teams. You will play a critical role in ensuring the smooth operation of Salesforce, providing technical support to users, and implementing enhancements and customizations. This position offers an exciting opportunity to contribute to the organization's growth and success by leveraging Salesforce's capabilities to drive efficiency and effectiveness. Work will be performed remotely. Duties and Responsibilities: Ensuring optimal performance of Salesforce systems and products Manage User Accounts: Create, modify, and deactivate user accounts w