Salesforce Administrator

About Keystone Keystone is one of the largest and fastest-growing insurance brokerages in the country — ranked #26 among U.S. retail brokers and #4 fastest-growing in the Top 50 by Business Insurance. Our platform spans 33+ states, 180+ agency partners, and more than $500 million in revenue — uniting some of the country's most respected independent agencies with the scale, tools, and resources of a national brokerage. Through operational support in finance, HR, marketing, technology, producer development, and M&A, we empower agencies to grow while preserving what makes them who they are — their client relationships and their role in the communities they serve. Guided by our trademarked commitment, "Trust, our most important policy," Keystone is building the insurance solution every family and business can count on. For more information, visit . Salesforce Administrator Position Summary: We are seeking an experienced Salesforce Administrator to support the configuration, administration, optimization, and ongoing maintenance of our Salesforce platform. This role is responsible for ensuring Salesforce operates efficiently, securely, and effectively while supporting business objectives across the organization. The ideal candidate combines strong technical expertise with a customer-focused mindset and a passion for leveraging Salesforce capabilities to solve business challenges. This individual will partner with stakeholders across departments, manage system enhancements, support users, and drive continuous improvements that increase adoption, streamline processes, and enhance the overall user experience. Key Responsibilities: Serve as the primary administrator for Salesforce, ensuring platform stability, performance, and ongoing optimization. Analyze support requests and enhancement tickets, troubleshoot issues, and implement scalable solutions. Design, build, and maintain business process automation using Salesforce Flow, approval processes, and other declarative tools